About Us
| Name | Order Glass.com |
|---|---|
| Company | OOKABE GLASS Co., Ltd https://ookabe-glass.co.jp/ |
| Market Information | TOKYO PRO Market 5886 |
| CEO | Katsuhiro Okabe |
| Sales Manager | Toshiyuki Ii |
| Invoice Registration Number | T1210001008103 |
| Address | Main Office 2-24-8 Yonematsu, Fukui-shi, Fukui-ken 910-0851 Concierge Center 2-24-7 Yonematsu, Fukui-shi, Fukui-ken 910-0851 Delivery Center 2-23-25 Yonematsu, Fukui-shi, Fukui-ken 910-0851 |
| Contact | TEL(About Product) 0120-12-4466 TEL(To Office) 0776-54-4557 FAX 0776-54-4566 shop@ookabe-glass.com |
| Business Days | Business Hour 9:00 - 18:00 Inquiries via the Internet are accepted 24 hours a day. Closed Sundays and Holidays Glass processing factory and shipping are closed on Saturdays, Sundays, and holidays. |
History
| August 2003 | Established Okabe Shoji Co., Ltd. in Maruokamachi, Sakai City, Fukui |
|---|---|
| November 2003 | Osaka Office established in Sakai City, Osaka |
| October 2004 | Obtained ISO9001 : 2000 certification |
| November 2005 | Created and started operation of Order Glass.com, a website for the sale of glass sheets to individuals |
| May 2006 | Relocated and consolidated headquarters, contact center and distribution center to Yonematsu, Fukui City, Fukui Prefecture |
| Jun 2018 | OOKABE Creations Co., Ltd is established. |
| January 2019 | CLASS1 ARCHITECT is launched. |
| December 2019 | Company name changed to OOKABE GLASS Co., Ltd |
| December 2019 | CLASS1 ARCHITECT PORTAL was released. |
| June 2022 | WPAA（WORLD PAPER ARCHITECT AWARD）was held |
| July 2022 | Established FPEC Co., Ltd |
| Jun 2023 | OOKABE GLASS listed on the TOKYO PRO Market of the Tokyo Stock Exchange, Inc. |
Disclosure based on the Specified Commercial Transactions Act
| How to order | Internet/Telephone |
|---|---|
| Sales destination | Japan |
| Price etc. | Product price: Some are shown for each product. The exact price for items not shown will be provided at the time of quotation and ordering. Shipping: Costs vary depending on the size and number of pieces, so we will provide you with a quotation and ordering. Please refer to the shipping estimate table below for a rough estimate. Packaging costs: If you can pack in cardboard, it will cost 1,000 to 4,000 yen, and if a wooden frame is required, it will cost 4,000 yen and up. The cost varies depending on the size and shape of the product, so if you request a quote, we will provide you with an accurate amount. We apologize for the inconvenience, but please use the quote. *About shipping and packaging costs: If glass is thin, it is easy to break, so in order to make the packaging sturdy, the glass is light and the packaging material is heavy. Conversely, if the glass is thick, it is less likely to break, so packaging is a little easier. Glass is heavy and the packaging material is light. We cannot create a price list because we cannot know the price unless we know the actual glass to be produced. If you request a quote, we will provide you with an accurate amount, so please use the quote. Consumption tax: Shown separately from tax Other: Transfer fee |
| Payment method | Refers to payment period |
| Payment period | [Bank transfer] Please transfer within 3 days after placing your order. *Production will begin after payment has been confirmed. [Credit card payment] Payment will be made at the time of purchase. *This is a credit card payment method using the payment service provided by SMBC GMO PAYMENT Co., Ltd. [Cash on delivery] Payment will be made in cash when the product arrives. [Payment after invoice]
|
| About Shipping | 1. About the shipping method: If you pay by bank transfer, please transfer the money to the specified account after the order is confirmed. After confirming the payment, we will make the glass. If you pay by cash on delivery, we will make the glass after the order is confirmed. We will send the glass by the cheapest method according to the size of the glass. If you have a preferred shipping company, please let us know. We will consider your request as much as possible. However, depending on the product, the shipping company may be specified, so please understand. 2. About time designation, etc. Delivery of the package may be delayed due to various factors such as weather such as snowfall, traffic and road conditions, and the situation of the delivery company. If you specify the delivery date and time, the delivery company does not guarantee that the delivery will be made at that date and time. Especially for large-sized products, it may not be possible to deliver within the specified time due to the delivery situation of the delivery company. In that case, please contact the delivery company with the package number. Please note that in the unlikely event that the customer suffers damage due to a delay in the arrival of the product, we will not be able to compensate you. |
| Delivery time of the product | [Bank transfer] After payment is confirmed, the item will be shipped within 1-8 business days. [Credit card payment] After the payment is approved, the item will be shipped within 1-8 business days. [Cash on delivery] After the order is placed, the item will be shipped within 1-8 business days. [Payment by invoice]
|
| Returns and exchanges | 1.
Product inspection upon arrival
When you receive the product, please immediately check to see if it is the same as your order. We cannot accept exchanges, returns or complaints in the following cases. Please be sure to check the product contents when unpacking.
|